EX 88 Privacy Policy — Your Data Is Safe With Us

EX 88 ("we", "us", or "the platform") is an international online betting and gaming service provider. We believe that protecting user privacy is a fundamental responsibility — not merely a legal obligation.

This Privacy Policy explains what data EX 88 collects, why we collect it, how it is used, and the steps we take to keep your information secure. This policy applies to the https://ex88.ws website, the EX 88 mobile app, and all associated platforms.

Our Privacy Policy has been developed in compliance with international GDPR (General Data Protection Regulation) standards and applicable local data protection laws. For any questions, contact us at support@ex88.ws.

EX 88 only collects information that is strictly necessary. Collecting unnecessary or excessive data is against our policy.

Personal Information (provided directly by you):

Automatically Collected Information:

• Device information: Device model, operating system, browser type and version.
• Log Data: IP address, login timestamps, page visits, and click history.
• Location Data: Approximate geographic location (IP-based), not precise GPS data.
• Betting Activity: Betting history, win/loss records, favorite events.
• Cookies & Tracking Data: Session cookies, performance cookies (see the cookies section for details).

We never store your password in plain text. All passwords are secured using high-grade hashing algorithms.

EX 88 uses collected data solely for specific, legitimate purposes. Misuse of information goes against both our policy and the law.

• Account Management: Your information is used to create, verify, and secure your account.
• Payment processing: Financial information is used to process deposits and withdrawals.
• Customer Support: To resolve your issues and provide support.
• Fraud Prevention: To detect suspicious activity and ensure platform security.
• Age verification: Through the KYC verification process to prevent minors from accessing the platform.
• Personalized experience: To show you bonus offers and content tailored to your preferences.
• Legal Obligations: To comply with legal requirements from government or regulatory authorities.
• Contact: To send important updates and promotional messages (with your consent only).

EX 88 may share your information with third parties only in limited circumstances and under strict contractual agreements.

Parties We May Share Your Data With:

• Payment Processors: With bKash, Nagad, Rocket, and banking partners — solely to process transactions.
• KYC Verification Services: With licensed third parties for identity and age verification purposes.
• IT infrastructure providers: With cloud storage and server service providers — under strict data processing agreements.
• Law Enforcement: By court order or government directive — only when legally required.
• Anti-Fraud System: With regulatory authorities to prevent fraud and money laundering.

Every third-party partner is bound by a strict data processing agreement with EX 88. They may only use your data for specified purposes and cannot share it further with other parties.

The EX 88 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your experience.

Types of cookies we use:

You can disable cookies through your browser settings. However, disabling essential cookies may cause login and certain core features to stop working properly.

EX 88 uses industry-leading technology and processes to protect your personal and financial information.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced network security is continuously active.
• Two-Factor Authentication (2FA): An extra layer of security to protect your account.
• Regular Security Audits: Third-party security experts conduct regular security audits.
• Access controls: Only authorized personnel have access to specific data.

EX 88 does not retain your data longer than necessary. Different retention periods apply depending on the type of data.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: A minimum of 7 years, as required by law.
• KYC Documents: 5 years from the date of verification.
• Customer support conversations: Up to 2 years.
• Cookie Data: Depending on cookie type (30 days to 1 year).

Once the defined retention period ends, data is securely deleted or anonymized so that it can no longer be linked to you.

Under EX 88's Privacy Policy, you have several important rights over your own personal data.

To exercise any of these rights, email us at support@ex88.ws. We will respond within 30 days. Please note that due to legal obligations, we may not always be able to delete certain data.

EX 88 strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect personal information from minors.

If we discover that a minor has created an account using false information, that account will be immediately closed and all collected data will be securely deleted.

If a parent or guardian suspects their child has created an account on EX 88, please contact support@ex88.ws. We will take immediate action.

The EX 88 platform may occasionally reference third-party services, such as payment gateways or game providers. These third parties operate under their own privacy policies, for which EX 88 is not responsible.

We recommend reading the privacy policy of any third-party service before using it. EX 88 is not responsible for the data protection practices or content of third parties.

EX 88 may update this Privacy Policy from time to time as needed. For any significant changes, we will notify you via email or an on-platform notification.

The date of each update will be noted at the top of the page. Continued use of the platform after any policy change will be considered your acceptance of the revised terms.

We will endeavor to provide at least 14 days' notice before any major changes take effect. Previous versions of the policy are available upon request.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team.